NHS Bluetooth Hearing Aids

If your smartphone or tablet is not compatible but is Bluetooth-enabled, you can still stream wirelessly from it to your danalogic NHS hearing aids using a Phone Clip+. This is a small electronic device that connects to your smart device and hearing aids to stream the sound and allows for two way calling. In addition to steaming audio, the Phone Clip+ can be used as a remote control. So you can adjust the volume or scroll between programs on your danalogic NHS hearing aids, without even touching them.Danalogic^GN. User Guide Phone Clip+. 400227245GB-18.07-Rev.B. Available here: Click to download. (accessed April 2024); 

Your audiologist may refer to the Phone Clip+ as a ‘wireless accessory’. It’s part of a whole family of wireless devices that can help you to get the best out of your NHS hearing aids.

Before you can start using the Bluetooth features of your danalogic NHS hearing aids you need to link them with your device. This is often referred to as ‘pairing’. To pair your hearing aids to an Apple device (such as an iPhone or iPad), please follow these instructions: Danalogic^GN. Get connected quick guide. M102849GB-21.03-Rev.A. Available here: Click to download. (accessed April 2024); 

1. Turn your hearing aids off.
2. Turn on Bluetooth by going to the ‘Settings’ menu on your Apple device. The slider turns green when you activate Bluetooth.
3. Go back to the main ‘Settings’ menu and then, tap on ‘Accessibility’.
4. Scroll down to ‘Hearing Devices’.
5. Turn your hearing aids on. Now, your Apple device will be able to detect your hearing aids.
6. Tap on ‘Pair’. If you have two hearing aids, you will need to ‘accept’ twice.
7. Go to the App Store and search for the ‘BeMore’ app.
8. Download the BeMore app, open it and tap ‘Get Started’.
9. Follow the instructions on the screen to connect to the app. You are now ready to go!

Please note, these images show the screens displayed on iOS 13 or newer apple devices only:

Before you can start using the Bluetooth features of your danalogic NHS hearing aids, you need to link them with your device. This is often referred to as ‘pairing’. To pair your hearing aids to an Android device, please follow these instructions:^1,3

1. Go to the Google Play Store, search for the ‘BeMore’ app and download it.
2. Once downloaded, open the app and tap ‘Get Started’.
3. Follow the instructions on the screen to connect. You are now ready to go!

If one or both of your hearing aids have been replaced, you will need to re-pair them to your smart device.

For Apple products:

1. Start by removing the old hearing aids by going to the ‘Settings’ menu.
2. Scroll down and select ‘Accessibility’.
3. Select ‘Hearing Devices’.
4. Tap on your hearing aids, scroll down, and tap on ‘Forget this device’.
5. Turn your new hearing aids off and on again and press pair. You will need to do this twice if you are wearing two hearing aids.

For Android products:

1. Swipe down from the top of the screen to open the ‘Settings’ menu, then hold the Bluetooth icon for 2 seconds.
2. Hold the settings icon for ‘Hearing Aids’ for 2 seconds.
3. Select ‘Forget’.
4. Open the ‘BeMore’ menu.
5. Select ‘Pair new hearing aids’ then follow step 2 above.

As with any new technology, people may feel nervous about using Bluetooth until it has been categorically proven as “safe”. Over the last 20 years, scientists have been researching the effects of using mobile phones and other devices that use radio waves, a type of electromagnetic radiation. NHS 111 Wales. Mobile phone safety. July 2021. Available at: https://111.wales.nhs.uk/Mobil… (accessed April 2024);

When we hear ‘radiation’, our minds may jump to UV rays in sunlight or x-rays, and the potential risks associated with them, however, there are many types of radiation. X-rays are high energy ‘ionising’ radiation, which can cause damage to cells in the body. Bluetooth, on the other hand, is much lower energy ‘non-ionising’ radiation – in fact, it has a billion times less energy than ionising radiation! US Food and Drug Administration. Radio Frequency Radiation and Cell Phones. February 2020. Available at: https://www.fda.gov/radiation-… (accessed April 2024); 

Due to Bluetooth’s low energy, scientists have advised that is does not cause harm to people. Studies in large groups of people have shown that there is not an increased risk of cancer if you are exposed to non-ionising radiation. Cancer Research UK. News digest – online prostate cancer predictor, NHS waiting times, breast cancer rulebook and Bluetooth headphones. March 2019. Available at: https://news.cancerresearchuk…. (accessed April 2024);  

Mobile phones also use non-ionising radiation, but research has shown that they emit less of this when being used with wireless/Bluetooth headsets. Division of Environmental and Occupational Disease Control, California Department of Public Health. How to Reduce Exposure to Radiofrequency Energy from Cell Phones. Available here: Click to download. (accessed April 2024);

A traditional hearing aid has a microphone, a processor, a receiver and a power source to allow sounds to be transmitted to users. The sound from the microphone is digitally processed and specifically amplified in order for the hearing system to effectively convert the sound signal into a neural impulse that can then be processed by the brain.

Bluetooth hearing aids provide the same functionality as traditional hearing aids – but Bluetooth enables them to double up as custom audio devices. This allows Bluetooth hearing aid users to enjoy a streamlined all-in-one listening experience – without having to switch out hearing aids for headphones.